Privacy Policies
We use UPS for shipping, and PayPal to handle all financial transactions. These companies do not retain share, store or use personally identifiable information for any secondary purposes.
Itty Bitty Designs provides a completely secure environment for all financial transactions by conducting all transactions through PayPal, the secure account-based online payment system. Using PayPal ensures protection for our customer’s consumer rights, privacy and security.
To see PayPal’s privacy policy, please click on the link below:
http://www.paypal.com/cgi-bin/webscr?cmd=p/gen/privacy-outside
Fedex Shipping Policies
All gifts are shipped via Fedex to a street address. Unfortunately, we are unable to ship to a PO Box. Upon shipment of your order, you will receive an email notification from Fedex with the details regarding your shipment. Then, you will receive a delivery confirmation email once your package has reached it's destination.
Please allow 3-5 business days for standard shipping. You can also ship your gift via 2 day for an additional charge. *Please note that you still need to allow 3-5 business days for personalization, then shipping time. Generally, you should allow 12-14 business days to receive a gift via standard shipping.
Shipping rates are as follows: | Gift Price | Ground
| 2-Day
| $1-$25.00
| $6.95
| $17.95
| $25.01-$50.00
| $7.95
| $18.95
| $50.01-$75.00
| $8.95
| $19.95
| $75.01-$100.00
| $9.95
| $20.95
| $100.01 and up
| $9.95
| $20.95
|
Store pick-up:
Atlanta residents please call 404-819-8869 to schedule a pick-up.
Return Policies
Because our orders are personalized, we do not take merchandise back unless it is an error from your order by Itty Bitty Designs. For those orders that are not personalized, Itty Bitty Designs will issue a full refund within 14 days of purchase less shipping charge. Please allow 10-15 business days from the time the item is received to process a refund. Please ship all returns to:
1824 Baldwin Farms Drive
Marietta, GA 30068
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